Refund Policy

Refund eligibility is determined by our Cancellation Policy and the specific terms displayed on each tour page.

Refunds will be processed through the original payment channel used at the time of booking.

Refund processing times may vary, but we aim to complete them within a reasonable timeframe.

Partial refunds may be issued based on the cancellation terms outlined on the tour page.

Certain items or fees may be non-refundable. Please refer to the specific tour page for details.

In the event of operator-initiated cancellations, full refunds will be processed as per our policy.

Any currency conversion related to refunds will be handled by your card issuer or payment gateway.

In the event of disputes or chargebacks, we encourage you to contact us directly to resolve the issue.

For any questions regarding refunds, please contact us at info@alextoursegypt.com.