1. Overview
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
You can manage your cancellation through the My Bookings area or by contacting us at info@alextoursegypt.com.
Refund tiers may include full, partial, or non-refundable options. Specific thresholds are outlined on each tour page.
Failure to show up for your tour may result in forfeiture of your booking and any associated payments.
Cancellation policies for group bookings may differ. Please refer to the specific tour page for details.
In the event of force majeure or operator-initiated cancellations, we will provide options for rescheduling or refunds as applicable.
Requests for modifications to your booking should be made through the My Bookings area or by contacting us.
Refunds will be processed in the original payment currency and through the same method used for payment.
This cancellation policy applies to Alex Tours Egypt and all its associated services. For questions, contact us at info@alextoursegypt.com